Ethics
IWMI is committed to the highest possible standards of ethical, moral and legal business conduct. Please check our policies for more details.
In support of this commitment, IWMI provides an anonymous ethics, safeguarding and compliance hotline for the purpose of reporting fraud, unlawful, unethical and other types of improper behavior anonymously, without fear of retribution. Communities or individuals who may have been impacted by our activities or projects may also report their concerns via these channels.
Report a concern
Use any of the channels below, provided by IWMI and Mitratech (formerly Syntrio/Lighthouse Services), to report a concern.
Website
Mitratech anonymous reporting.
Mobile app
Download the Anonymous Reporting app for iOS (iPhone).
When filing a report, use this keyword: iwmi
Detailed instructions to use the Anonymous Reporting mobile app.
Send a message to Mitratech, including “IWMI” in the subject line.
Ethical concerns or misconduct may also be reported to the IWMI Ethics team.
Toll-free telephone hotline
From outside North America: Dial the country access code followed by 844-560-0009.
USA and Canada: 844-560-0009 (English), 800-216-1288 (Spanish), or 855-725-0002 (French).
Mexico: 01-800-681-5340 (Spanish).
Fax
+1 2156893885, including company name (IWMI) in your report.